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Mautone is a private hospital with more than 40 years of experience looking after people in Maldonado, Uruguay.

The challenge

Give their customers a better experience, making communication with the hospital easier, without having the need to go or call. 

The solution

A Customer Support Chatbot.

When a user enters their website, their Facebook page or even WhatsApp and starts chatting, the Chatbot automatically and intelligently starts interacting and helping the patient.

Our Work

Allows the patient to schedule an appointment with a doctor, query for remedies, their prices and even allows him to buy them or pay for other services. The chatbot is also intelligent enough to answer several frequently asked questions the user may have.

The Results

A helpful tool used daily by most of Mautone users.

An app that continues to grow.