20 Sep MAUTONE
Mautone is a private hospital that hired us for the development of a Customer Support Chatbot.
They wanted to give their customers a better experience, making the communication with the hospital easier, without having the need to go or call.
When a user enters to their website, their Facebook page or even whatsapp and start chatting, the Chatbot automatically and intelligently starts interacting and helping the patient.
It enables the patient to schedule an appointment with a doctor, query for remedies, their prices and even allows him to buy them or pay for other services. The chatbot is also intelligently enough to answer several frequently asked questions the user may have.